At Newustore, customer satisfaction is our priority!
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Non-Returnable Items:
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Customized or personalized products cannot be returned unless they arrive damaged.
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Refund Process:
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Email us at support@newustore.com with your Order ID, photographs (if damaged), and issue description.
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Upon approval, refunds will be processed to the original payment method within 7-10 business days.
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Damaged or Wrong Items:
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In case you receive a damaged or incorrect product, report within 48 hours of delivery along with clear pictures.
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